“We’re thrilled to be opening new Express Care clinics in these communities and expanding our partnership with Walgreens,” says Sunita Mishra, M.D., chief executive of Express Care, PSJH. “Consumers need and want easy, quick access to quality care, and these new locations provide that convenience and expertise – offering same-day or walk-in appointments, simple online scheduling, transparent pricing, and treatment for common illnesses and injuries. Our goal is to ease the way for patients, providing a connected care experience between PSJH – a trusted health-care provider – and retail locations close to home.”
This expansion is the latest development in a retail-health partnership dating back to 2015. In August 2015, Walgreens and PSJH announced a strategic clinical collaboration aimed at coordinating patient care and improving patient access. Since 2016, PSJH has operated more than 20 retail clinics in Walgreens stores. There are currently 12 Providence Express Care at Walgreens locations in the Portland, Ore. market and 11 Swedish Express Care at Walgreens locations in the Seattle area.
“Together, with Providence St. Joseph, we’ve had a very successful and productive collaboration with all of the existing Providence and Swedish Express Care at Walgreens clinics in operation in the Portland and Seattle areas,” said Pat Carroll, M.D., Walgreens chief medical officer and group vice president, health care services and clinical programs. “Providence and their affiliates have an outstanding reputation as health services providers in the Pacific Northwest. We look forward to expanding our existing relationship with Providence as they share our commitment to provide convenient access to high quality and affordable health care services.”
Five of the seven new retail clinics will be branded Providence Express Care at Walgreens, including two locations in the Spokane, Wash. area; one in Lake Stevens, Wash. outside of Seattle; and two in the Portland, Ore. area.
The other two new retail clinics will be located in the Tri-Cities area of Washington state and will be branded Kadlec Express Care at Walgreens. Kadlec Regional Medical Center is an affiliate of PSJH based in Richland, Wash. that’s been serving the state’s southeast region since opening its doors in 1944.
The new Providence and Kadlec Express Care at Walgreens locations will offer convenient hours – including evenings – giving patients same-day access to a variety of health care services. The seven new locations include:
Providence Express Care at Walgreens:
- 12312 E Sprague Ave in Spokane Valley, Wash., opening later this month
- 12315 N Division St in Spokane, Wash., opening later this month
- 718 91st Ave NE in Lake Stevens, Wash., opening later this month
- 13939 SW Pacific Hwy in Tigard, Ore., opening in October
- 1840 Portland Rd in Newberg, Ore., opening in November
- 5506 N Road 68 in Pasco, Wash., opening later this month
- 1601 George Washington Way in Richland, Wash., opening later this month
“Consumers should expect the same frictionless experience when accessing our health services as they do in any other aspect of their digital lives,” says Aaron Martin, chief digital officer, PSJH. “The PSJH Digital team developed the Providence Health Connect app enabling our patients to schedule Express Care clinic visits and telehealth visits within an integrated health experience.”
Walgreens (walgreens.com), one of the nation's largest drugstore chains, is included in the Retail Pharmacy USA Division of Walgreens Boots Alliance, Inc. (NASDAQ: WBA), the first global pharmacy-led, health and wellbeing enterprise. Approximately 8 million customers interact with Walgreens in stores and online each day, using the most convenient, multichannel access to consumer goods and services and trusted, cost-effective pharmacy, health and wellness services and advice. As of June 28, 2018, Walgreens operates approximately 9,800 drugstores with a presence in all 50 states, the District of Columbia, Puerto Rico and the U.S. Virgin Islands, along with its omnichannel business, Walgreens.com. Approximately 400 Walgreens stores offer Healthcare Clinic or other provider retail clinic services.
About Providence St. Joseph Health
Providence St. Joseph Health is committed to improving the health of the communities it serves, especially the poor and vulnerable. With 51 hospitals, 829 physician clinics, senior services, supportive housing and many other health and educational services, the health system and its partners employ more than 119,000 caregivers (employees) serving communities across seven states – Alaska, California, Montana, New Mexico, Oregon, Texas and Washington. Formed in 2016, the Providence St. Joseph Health family includes the founding organizations, and: Texas, Covenant Health and Covenant Medical Group; California, Facey Medical Group, Hoag Memorial Hospital Presbyterian and St. Joseph Heritage Healthcare; Washington, Kadlec Regional Medical Center, Pacific Medical Centers and Swedish Health Services.