Each of them has a story to tell, and we’re sharing one with you here. Get to know pharmacist Tabitha Mayhew, a registered manager of on-site operations at a specialty pharmacy in Atlanta, Georgia.
A typical day for Mayhew begins at about 6:30 a.m. when her two young children wake up. She and her husband have a 5-year-old boy and an almost 2-year-old girl. After getting the kids out the door to school and daycare, Mayhew checks her email before heading into the pharmacy, which specializes in neurology and fertility.
“I had to go through fertility treatments to have both of my children, so when I’m working with patients, that empathy is definitely there,” she says. “There are times I’ve dropped off medication at somebody’s house just to make sure that they don’t miss their shot. I understand, because my kids are everything to me, and I want people to be able to experience having children. It's such a joy.”
In addition to patient consults, Mayhew spends time working on prior authorizations. Sometimes insurance companies need additional clinical data before filling a prescription, which Mayhew says happens frequently in a specialty pharmacy setting. So she makes sure her patients get the medications they need, and even helps secure financial assistance for patients when a medication is expensive.
“I wanted to get into the medical field for the specific reason to help people. I know it sounds cliché, but I really just wanted to help people,” she says.
On some days, Mayhew will visit with doctors in the area to see how Walgreens can better support their patients.
“That's the direction Walgreens is heading, being more integrated with physicians,” Mayhew says. “Because we are a part of the community, we are able to build relationships with our patients and they trust us.”
Watch what a day in Tabitha Mayhew’s life looks like: