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Graham W. Atkinson
Title: Senior Vice President and Chief Marketing and Customer Experience Officer
Graham Atkinson is senior vice president and chief marketing and customer experience officer for Walgreen Co., based in Deerfield, Ill. He is responsible for developing and leading the company’s enterprise marketing and loyalty strategies, with a specific emphasis on the customer experience. Prior to joining Walgreens, Atkinson was president of Mileage Plus for United Airlines, one of the world’s leading customer loyalty programs with more than 50 million members. In that role, he improved the effectiveness of the customer loyalty program and extended the reach and impact of its marketing efforts. While at United, he previously served as executive vice president and chief customer officer and senior vice president-marketing. Atkinson earned an honors degree in business studies from West London University, Ealing School of Business in London, England, in 1973. He serves as a board member for the Chicagoland Chamber of Commerce and is a former member of the Chicago Council on Global Affairs.
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