Sona Chawla is president of digital and chief marketing officer for Walgreen Co., headquartered in Deerfield, Ill.
Chawla leads the Digital and Marketing Division, comprising of e-commerce, enterprise-wide marketing and customer loyalty and insights. In her role, Chawla is charged with advancing Walgreens’ vision for an omni-channel “well experience” by developing and leveraging its corporate brand, integrated portfolio of marketing assets, web and mobile offerings, Balance® Rewards loyalty program, and customer insights.
Previously, she served as president of e-commerce from January 2011 before being promoted to her current role in February 2014. She joined Walgreens in July 2008 as senior vice president of e-commerce. Her team has been responsible for the company’s digital strategy and implementation to support the health and daily living businesses across the Walgreens portfolio of websites, mobile and stores.
Prior to joining Walgreens, she was vice president of global online business at Dell, Inc. She also worked at Wells Fargo’s Internet Services Group, where she held several roles including executive vice president of online sales, service and marketing. Before Wells Fargo, Chawla worked at Andersen Consulting (now Accenture) and Mitchell Madison Group.
She earned a bachelor of arts degree in mathematics and computer science from Wellesley College in 1990 and a master of science degree in management from the Massachusetts Institute of Technology Sloan School of Management in 1994. She serves on the board of directors of Express, Inc. and on the board of trustees for the Peggy Notebaert Nature Museum.